LiveAgent Mobile ticket-list presentation.

LiveAgent Mobile

Native Android and iPhone/iPad clients for LiveAgent.

Client
QualityUnit / LiveAgent
Role
Native Android and iOS product engineer
Engagement
2012
JavaObjective-CAndroid SDKiOS SDKREST API

I developed mobile clients against an existing server API. The iOS version was released and the Android version was delivered before later internal redevelopment. The applications adapted the most useful support-desk workflows to early phones and tablets while handling differences between LiveAgent server installations.

Highlights

Native Java and Objective-C delivery across Android, iPhone, and iPad.
Authentication and ticket workflows connected to existing LiveAgent installations.
Android, iPhone, and iPad screens cover authentication and ticket-management workflows.